We are able to provide on-line appointment booking for our patients. Patients can book any of our ‘pre-bookable’ appointments for all doctors at the surgery. For the time being it is not possible to book nurses' appointments on-line. This is because each member of the team carries out specialist activities. As our primary care team evolves we are increasingly encouraging patients to ring us to make their appointments. This way our reception team can help signpost you to the most appropriate Clinician or service for your particular problem. If you feel that you have an urgent problem then please contact reception so that we can triage your call.
If you wish to book on-line appointments you will need to register to use this facility. Registration is an easy process. You will simply need to complete the form below and bring it into reception with proof of ID (the proof of ID needs to be photographic, the proof of address can be a utility bill, bank statement or council tax bill). The receptionist will register you on the system and print off a form containing a website address and a PIN number (please bear in mind that reception can be very busy between 08.30 and 09.30am).
Once you have this information, you can then log onto the website at home and enter your details. When you have registered you will be able to use the on-line appointment booking facility.
Please note that it is only possible to book a maximum of two appointments at any one time. Appointments can also be cancelled via the on-line facility rather than ringing the surgery.
If you have any questions, please contact the surgery on 01823 282151.
Online Access - Medication & Appointments
Please click here to view our quick easy guide once you have registered for online access.
If you wish to register for online access your medical record, you may also do this. Even if you have the access above to view medications and book appointments, you must complete the below form and read the information document.
Online Access - Medical Record
Online Access - Medical Record Information Sheet
If you would like someone to access your appointment booking and ordering of medications online on your behalf, please click here to complete a proxy access form. ID will need to be shown for both the patient and the representative.
CLICK HERE TO BOOK/CANCEL YOUR APPOINTMENT ONLINE.