Repeat Prescriptions

Patients established on long-term medication may not need to see the doctor every time their medication is due. Your doctor will decide when it is appropriate for you to use this service and at what intervals they need to see you. The right-hand side of your prescription will show you when your next medication review is due. When this becomes due, the doctor may ask you to make an appointment with them. However, alternatively, they may ask you to make an appointment with the practice nurse instead if your medication is for asthma or diabetes. Please always check your prescriptions.

Order My Prescription Online?

All prescriptions are ordered through our prescription desk. For telephone requests the prescription line is open Monday's between 10.00am & 1.00pm and 14.00pm & 16.00pm, Tuesday to Friday between 10.00am and 12.30pm. The telephone number is Taunton 01823 250150. Outside these times, an answer-phone is available for you to leave a message to let us know that you require repeat medication. Please speak clearly and leave your name, date of birth, telephone number and the medication that you require. All such messages will be collected daily.

You can also order prescriptions by post, but please enclose a stamped addressed envelope. In addition, you may hand in your tear-off strip at reception or email it to us on Please ensure you state the items that you require.

Please also remember to order your medication before it runs out and allow at least three working days for your prescription to be ready. Please note that due to COVID-19 you must allow at least five working days before collecting medications.

Please note, if you have not been prescribed the medication from this practice before (for example if you are a new patient) you will need to see a doctor before ordering your prescription.

Order My Prescription Online?

We are pleased to announce that we are now able to provide on-line prescription booking for our patients.

If you wish to order prescriptions online you will need to register to use this facility. Registration is an easy process. You will simply need to bring proof of ID to the surgery (the proof of ID needs to be photographic, the proof of address can be a utility bill, bank statement or council tax bill). The receptionist will register you on the system and print off a form containing a website address and a PIN number (please bear in mind that reception can be very busy between 08.30 and 09.30am). Once you have this information, you can then log onto the website at home and enter your details. When you have thus registered you will be able to use the on-line appointment booking facility.

Please click here to access the Patient Access Service.


You can also download the NHS App from the App Store. Please click here for more information on the NHS App and how it works.

Collect My Prescription?

The prescription can normally be collected from the surgery reception desk three working days after being requested. Please note, if you wish to pick up your prescription from our on-site pharmacy or another pharmacy this will take longer. Please check with the pharmacy first before ordering your prescription. The practice has a pharmacy (Boots) on-site. In addition, many chemists operate a prescription collection service whereby you can collect your medication straight from the pharmacy. For housebound patients there is a home delivery service (a small charge may apply, please check with your chemist first). For both these services you need to contact the chemist in the first instance to make appropriate arrangements.

Medicines for self care

It is very important that patients are aware of the different medications that can be brought over the counter for self care. A full list can be found here.

Please check this list before asking for certain medicines.

Policy on Benzodiazepines and Z-drugs

Click here to view more information on prescribing Benzodiazepines

Electronic Repeating Dispensing (eRD)

In response to coronavirus (COVID-19), GPs and pharmacies are moving suitable patients to electronic Repeat Dispensing (eRD). You might be suitable for eRD if you get regular or repeat medicines that don't change. eRD means your GP can send your regular or repeat prescriptions electronically to a pharmacy of your choice. You can then collect your medication from your pharmacy, or ask them to deliver it to your home. 

eRD allows your GP to send a series of repeat prescriptions to your pharmacy in one go, so there's no need for you to order them each time. It’s reliable, secure and confidential. Your regular prescriptions are stored securely on the NHS database, so they'll be ready at the pharmacy each time you need them.

Your GP practice will idenfity if you are suitable for eRD and will contact you to discuss setting this up. 

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