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Patient Access - updated service Posted on 15 Feb 2019


Dear Patient Access user,

As a registered user of Patient Access we would like to inform you that we have updated and improved the service.

To continue accessing the online services of your GP practice with Patient Access, we need to migrate your account to the new platform. This is a quick and simple process which is all explained below







1. Sign in to the new Patient Access using your User ID as normal via the button below. It’s important that you use your User ID the first time you sign to the new service and NOT an email address. If you are unsure of your User ID please  visit here for help

2. Once signed in you will then be able to confirm your account details with us, including an email address to use for future sign-ins. Until you confirm this email address, you will need to continue to sign in with your User ID




To make the sign in process easier by giving you the option of signing in with an email address or fingerprint ID, rather than User ID

To ensure that we have a record of whether or not you would like to receive marketing communications from Patient Access

These changes relate only to your Patient Access account data. Your GP practice will remain in control of how your patient record is managed and processed.




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